Our Ten Privacy Principles

In relation to our Ten Privacy Principles, NWE Companies means: MudsharkAudio, vanörange records, Arkangel Productions, 360 Duplication services, and North Western Enterprises Ltd.

NWE Companies have always been and will continue to be, committed to maintaining the accuracy, confidentiality, and security of your personal and financial information. As part of this commitment Ten Privacy Principles have been established to govern actions as they relate to the use of customer information. The NWE Companies invite you to review the principles, which have been built upon the values set by the Canadian Standards Association's Model Code for the Protection of Personal Information and Canada's Personal Information Protection and Electronic Documents Act.

     Principle 1 - Accountability
     Principle 2 - Identifying Purposes
     Principle 3 - Consent
     Principle 4 - Limiting Collection
     Principle 5 - Limiting Use, Disclosure and Retention
     Principle 6 - Accuracy
     Principle 7 - Safeguarding Customer Information
     Principle 8 - Openness
     Principle 9 - Customer Access
     Principle 10 - Handling Customer Complaints and Suggestions

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Principle 1 - Accountability
     Each NWE Company is responsible for maintaining and protecting the customer information under its control. In fulfilling this mandate, each NWE Company is required to designate an individual or individuals who is/are accountable for that Company's compliance with the Ten Privacy Principles.

Principle 2 - Identifying Purposes
     The purposes for which customer information is collected shall be identified before or at the time the information is collected.

Principle 3 - Consent
     The knowledge and consent of the customer are required for the collection, use or disclosure of customer information except where required or permitted by law.

Principle 4 - Limiting Collection
     The customer information collected must be limited to those details necessary for the purposes identified by the NWE Company. Information must be collected by fair and lawful means.

Principle 5 - Limiting Use, Disclosure and Retention
     Customer information may only be used or disclosed for the purpose for which it was collected unless the customer has otherwise consented, or when it is required or permitted by law. Customer information may only be retained for the period of time required to fulfill the purpose for which it was collected.

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Principle 6 - Accuracy
     Customer information must be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.

Principle 7 - Safeguarding Customer Information
     Customer information must be protected by security safeguards that are appropriate to the sensitivity level of the information.

Principle 8 - Openness
     NWE Companies are required to make information available to customers concerning the policies and practices that apply to the management of their information.

Principle 9 - Customer Access
     Upon request, a customer shall be informed of the existence, use and disclosure of their information, and shall be given access to it. Customers may verify the accuracy and completeness of their information, and may request that it be amended, if appropriate.

Principle 10 - Handling Customer Complaints and Suggestions
     Customers may direct any questions or inquiries with respect to the privacy principles outlined above or about our practices by contacting the designated person(s) accountable for privacy in each NWE Company.

Thank You.